Service, Repair and Warranty
The Emprise Mobility Service team, working in a well-equipped workshop or at your home, offers regular service, maintenance/repair and warranty repairs for the equipment that we sell.
Our Service Team services and repairs our full range of mobility equipment. In addition to regular servicing of equipment such as scooters and hoists, and major repairs that are required from time to time, the team provides efficient service for the more typical repairs that arise from day-to-day use of products. Examples include:
Examples of our Service offerings.
Mobility Scooters
Annual servicing, new tyres, tubes, batteries and accessories.
Electric Wheelchairs
Annual servicing, new tyres, tubes, batteries and accessories.
Manual Wheelchairs
New tyres, tubes, seat and backrest upholstery.
Seatwalkers
Replacing brake cables and wheels.
Adjustable beds
New motors (actuators) and handsets.
Recline & Lift chairs
New motors (actuators) and handsets.
We are an authorised service, repair and warranty centre for all our major suppliers.
Modifications
Where appropriate, our team will complete modifications to equipment to make it more suitable for an individual user. Modifications are undertaken in consultation with the customer and are subject to considerations such as safety, warranty, manufacturers' specifications and longevity.
Onsite or Pick Up and Delivery
We offer a pick up and delivery service that can be requested when a booking is made (local areas only).
Where appropriate, a Service Representative can come to you to complete service and repairs.
Charges
We offer a fixed price regular service for mobility scooters.
Other work is completed for an hourly rate, based on either an upfront quotation or time and materials (subject to the work being undertaken).
Contact
To contact the Service Department:
Phone: (08) 9535 1211